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1. Terms of Sale:

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)

  • PayPal

  • Bank transfer (subject to specific conditions to be agreed upon)

Payment is required at the time of ordering.

2. Order Confirmation:

After placing your order, you will receive a confirmation email containing your purchase details. This confirmation indicates that your order has been received and will be processed. If any information is missing or if the order cannot be processed, we will contact you promptly.

3. Order Cancellations

Orders can be cancelled within 24 hours of order confirmation. To cancel an order, please contact our customer service department at info@timytimy.ca with your order number. After this time, the order may have already been processed and shipped, making cancellation more difficult.

Purchasing Policy

Our Purchasing Policy sets out the general terms and conditions relating to the purchase of our products. It covers accepted payment methods, the order validation process, and order cancellation conditions. We are committed to providing a transparent and secure shopping experience, ensuring customer satisfaction when shopping online.
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